I love the look of these chairs, but I need to tighten them once a week! The aren't super sturdy. For example, if you need to use the chair as a ladder your foot might go through the seat.The chairs are perfect. We had a problem with one of the legs, and the company sent us a new one quickly. Great customer service.The color is creamy grey, looks great with the other cream colors in my room.Purchased six charcoal gray chairs which were delivered on time. The chairs were securely boxed & packed to prevent damage. Once assembled they looked great. Chair provided cushioned seat support & back support. Sitting on them for long periods of time proved to be very comfortable with great support. The chairs fabric & presence provide a quality appearance & high end presence.We had one issue with a single chair & contacted the company, Chita Living. They responded very quickly with support & information to resolve the issue. They fixed the issue with a quality approach & stood by there product with 100% satisfaction for me. A wonderful company to work with! Thank you for being so prompt!! Additionally, the chairs are beautiful and so comfortable, they look exactly like the picture. We’ve received many compliments. I would definitely order from this company again!! We did, ordered three counter stools which are excellent . A pleasure to have purchased these products from Chita.I love, love, love these chairs. Although they are not quite as comfortable as the ones they replaced, the fact that they are upholstered in faux leather instead of fabric far outweighs that small issue. I have NEVER seen such excellent packaging. Unbelievable! They were just a bit tricky for one person (I am 81 years old) to put together; I could have used an extra hand but managed to complete the job alone.I can't say enough about these chairs. If I needed seating for 100, I would order 96 more. VERY satisfied.The first box we ordered did not have two full chairs, and the legs were not in good shape. I immediately emailed the company and they were so gracious and easy to work with! They sent additional chairs right away. A wonderful company to work with! Thank you for being so prompt!! Additionally, the chairs are beautiful and so comfortable, they look exactly like the picture. We’ve received many compliments. I would definitely order from this company again!!Chairs are comfortable and I’m under 5ft so comfortable chairs are not easy for me to find. I love the color (blue). They aren’t to heavy so easy to move to and away from the table. Nice chairs for the money.We purchased three sets (6 chairs) and they all match, no variation in color. The packaging was excellent with no damage to the chairs. The creamy grey is a very, very light color. It looks grey in some light and almost beige at other times of day. It took me 30 minutes per chair for assembly, but I don't put furniture together very often. You might be faster. I expected them to be a little darker grey to fit my color scheme, but overall very happy with the quality of the product.