I wanted to wait until I had these chairs for a bit to see how they would hold up before writing a review. I’ve purchased six of these chairs (three sets of two).Let me start off by saying you DO have to put these chairs together, but that was not a problem for me because I am very mechanically inclined. The only thing I did not like was the two different allen keys provided because my hands are small and not strong, but that’s just me. I used Allen key bits in my drill that fit perfectly.The chairs came two per box and were wrapped extremely well. Everything was labeled and all hardware was zipped up in the bottom of the chair. One chair took about 10 to 15 minutes to do.The chairs are very sturdy and the height (26”) is perfect for the table I chose. They compliment the table well. They are very comfortable to sit on. The velvet is very smooth. There were no loose buttons on any of the chairs I received; however, one chair in one set of chairs, had two identical back legs. I was really disappointed because this was the last chair to put together and I was having a party that coming weekend and I wanted my table to look nice. Go figure! I reached out to Amazon and Amazon reached out to the manufacturer on my behalf.While waiting for the manufacturer, Amazon overnighted me out a entirely new set of chairs with my promise to return the defective set. They even sent out a UPS label and scheduled for UPS to pickup of the defective set, which they did two days later.In the interim, the manufacturer reached out to me via text message that same day and offered to send me out to replacement legs. Surprisingly, not only did they send out replacement legs, they also sent me out two extra chairs for my inconvenience! (The two extra chairs are slightly darker than the other 6, but that is nothing to me!)Kudos to excellent customer service from Amazon, AND from the manufacturer for these chairs! Both were very responsive and went above and beyond my expectations!! If I need more of these chairs, I will DEFINITELY be buying this brand!!!