I had to write a review because the customer support on this item was AMAZING. Not only that, but the table and chairs are great quality, easy to put together and really a wonderful set for our balcony.Item: this looks exactly as pictured. It is very easy to put together. You do have to pay attention to which leg you attach where because of the center bar that supports the table. I originally thought the legs were all the same but you must pay attention to which way the drilled holes face. Once you realize this it is super easy. The same is true for the chairs, you need to think about which way the attachments go. I ended up putting the screws in partway before tightening everything which helped see that it was put together correctly.The material is really great quality. It is metal and will be durable. It also will withstand winds and rain. The chairs are also really nice. The padding looked thinner at first but they seats are quite comfortable.Now let’s talk about customer support! I ordered this set and accidentally picked the wrong address to ship it to in a different state because I have multiple addresses on my acct for my kids. I realized this AFTER it shipped. I messaged customer support here and they jumped in and responded right away. I had also looked up customer support for Costway and spoke with a man and he was unbelievably helpful. They were able to recall the item from FedEx. I was panicked and they showed up and relieved my stress and solved the problem at no cost to me. I reordered the set to arrive at the right address and it arrived quickly. Their support went above and beyond to help me when it was my fault.In summary…great table, great support and you can’t go wrong ordering it because it is reasonably priced and looks amazing!!!!